Procedure for Filing a RERA Complaint in Maharashtra with Maharera

In Maharashtra, the Real Estate (Regulation and Development) Act 2016 (RERA) has established a framework to address complaints related to real estate projects. If you have a grievance related to a real estate project, you can file a complaint with the Maharashtra Real Estate Regulatory Authority (Maharera). This article will guide you through the complete procedure to file a complaint with Maharera.

Step-by-Step Procedure to File a RERA Complaint in Maharashtra

The process to file a complaint with Maharera is fairly straightforward. Follow these steps to ensure your complaint is processed smoothly:

Determine Eligibility

Before you proceed, determine if your complaint falls under the purview of RERA. Common complaints include delays in possession, poor construction quality, or non-compliance with project specifications.

Gather Necessary Documents

Collect all relevant documents that support your claim:

Sale agreement Payment receipts Communication with the builder Any other documentation supporting your claim

Visit the Maharera Website

Go to the official Maharera website:

[Maharashtra Real Estate Regulatory Authority (Maharera) website]

Register as a User

If you are a first-time user, you will need to register on the website:

Provide necessary details such as your name, email address, and contact information.

File a Complaint

Fill out the online complaint form with the required details: Project name Builder's name and registration number Nature of the complaint Detailed description of the grievance Attach all supporting documents.

A nominal fee is charged for filing a complaint, which varies based on the nature of the complaint. Ensure the payment is made to proceed.

Receive Acknowledgment

After submission, you will receive an acknowledgment receipt with a unique complaint number. This is important for tracking the status of your complaint.

Await Response

After receiving the acknowledgment, Maharera will review your complaint and may call for a hearing. You may need to present your case or provide additional information if requested.

Decision

After considering the complaint, Maharera will issue an order. Both parties (complainant and builder) will be informed of the decision.

Further Action

If you are not satisfied with the decision, you may appeal to the Appellate Tribunal within 60 days from the date of the order.

Additional Tips

To ensure a smooth and effective complaint filing process, consider the following additional tips:

Keep Records

Make and keep copies of all correspondence and documents related to your complaint. This will help in tracking and submitting required information.

Follow Up

Regularly check the status of your complaint through the Maharera website or by contacting their office. Timely updates can help you stay informed and take necessary actions.

If needed, consider seeking legal advice to strengthen your case. Legal guidance can provide valuable insights and support during the complaint filing process.

By following these steps, you can effectively file a complaint with Maharera in Maharashtra. If you have any questions or need further assistance, do not hesitate to contact the Maharera office directly.