How Deployed Soldiers Stay Connected with Their Families

Introduction

Deployed soldiers face unique challenges when it comes to staying in touch with their loved ones. Technological advancements have greatly improved the means through which soldiers and their families can maintain their connection, regardless of distance or location. This article explores the various methods available and common practices.

The Evolution of Communication Technology: From Mail to High-Speed Internet

Before the advent of the internet, soldiers relied on traditional methods of communication such as letters and cassette tapes. These methods were slow and did not allow for quick updates or immediate interaction. However, with the introduction of the internet, communication options have expanded significantly.

Internet and Email: Since 2003, military members have had access to .mil email accounts, which are specifically designed for secure and reliable communication within the military community. These accounts enable soldiers to send emails to their families, military buddies, and commanders. Additionally, internet access allows them to use social media platforms like Facebook to share updates and photos.

Modern Communication Tools: Facetime, Zoom, and Personal Phones

With the widespread use of smartphones and personal devices, soldiers can now connect with their families through various communication tools including:

Facetime and Video Calls: FaceTime and video calls, such as through Zoom, have become favorite ways for deployment soldiers to stay in touch with their families. These tools allow for live, face-to-face interactions that can simulate a physical presence. John Harlow, the founder of MEDIA Freedomcalls Foundation (SEGOVIA), highlighted how these systems greatly improved morale during his time in Iraq. Email and Text Messages: Email and text messages have also been instrumental in maintaining communication. These tools are inexpensive and can be used to share updates and photos. Satellite Phones: While satellite phones are available, they are often reserved for emergencies due to their high cost. These phones provide reliable communication in areas with poor or no cellular network coverage, making them a critical tool in certain situations.

John Harlow, the founder of SEGOVIA, shared the contributions of various companies that helped in implementing this system. These companies included HP, Gateway 2000, MS Logitech, Motorola, FedEx, Broadband Wireless Exchange, Intersat, Hostway, SkyFrames Inc., SMI Web, Street Design, Miva Corp, and Vonage. Their efforts resulted in a robust internet system that significantly improved the morale of soldiers in Iraq.

Traditional Methods: Letters and Postal Services

While modern technology has advanced communication, traditional methods such as letters and postal services remain a reliable and cost-effective means of keeping in touch. Postal services have been used for decades and continue to be a valuable resource for those who prefer not to use digital communication.

Military members can send letters and packages to their families, which arrive quickly due to the priority status of military mail. These letters and packages provide a personal touch that digital communication often lacks and can serve as a source of comfort and support for both the soldier and their loved ones.

Conclusion

In conclusion, while deployment can pose significant challenges, soldiers have a range of communication tools at their disposal to stay connected with their families. From modern digital tools like Facetime and Zoom to traditional methods such as letters and postal services, soldiers and their families can maintain their connection in various ways. As technology continues to evolve, it is likely that new methods of communication will emerge to further enhance these efforts.

Through these means, soldiers can ensure that, despite the physical distance, they remain connected and supported by their families during their deployment.

Keywords: deployment communication, military communication, soldier family contact